Kind comments I have received,
Comments from Sun Performance Reviews
These comments came from folks I had worked with as an employee at Sun, and
recorded by manager. (The process required that names be withheld, so they
could speak freely.)
- "A very real, genuine person, Eric is always honest and forthright
in his work and always looks at the good of the whole and the big picture.
It is a pleasure working with Eric, because he demonstrates much integrity!
"Eric is particularly adept in the SMI values of collaboration and innovation,
and his performance is a great example of how these values can combine for
an invaluable employee contribution to our company. Always ready and willing
to work with others and to find ways to continually improve technical communications
processes, Eric is a key member of (shall we call it) the unofficial leadership
team of TechPubs specialists at Sun.
"Thoughtful, extremely hard-working, and considerate in his approach
to new tools, concepts, and processes, Eric often leads efforts and discussions
in regards to tools and processes, but he also listens to good ideas and
incorporates them into his own thinking, which makes him an even stronger
contributor. Having worked with Eric on the DITA@Sun team, I know first-hand
that he is gung-ho about finding better ways to do work that enhances Sun's
ROI and he is strong enough to yield the floor to others in voicing opinions
and ideas to make us all stronger and more efficient. I find him to be encouraging
and warm and honest, and I am so delighted he is at Sun! It gives me strength
to know there are other information architects like Eric whom I can work
with so we all win, Sun wins, and all our stock goes up.
"Some of Eric's strengths are vision, kindness, thoroughness, research
and investigation, and an attitude of openness that invites others to think
outside the box and consider opportunities to improve current processes.
"I have found Eric to be super creative and innovative. His ideas on
how we might progress in the CCP area were far-reaching and would open IPG
up to future cool stuff, but were grounded enough to be workable and doable
in phases. It's great to be ground-breaking and innovative, but Eric
also has a pragmatic approach that will allow the process to grow creatively
in the real world.
- Technical Acumen
- "Eric is very bright technically and, more importantly, tenacious.
Most companies doing DITA devote real resources to investigating it and in
supporting those people who are early adopters. Eric and the other folks
doing DITA in SUN seem to be receiving no technical or logistical support,
so Eric's significant progress with his pilot writing is directly attributable
to his tenaciousness and technical acumen as an individual. I respect
that tremendously. He has come up to speed on DITA quickly and deeply.
- "Eric communicates effectively with groups and individuals. Eric's
commitment to and support for the DITA interest group in Sun is indicative
of his technical leadership. If he has new information or discoveries of
note, he shares them with everyone and listens (an important quality) to
what people say in response. Even when he is very frustrated with weirdness
in the DITA technical environment, his communications manage to stay on topic
and not go off into rants (as some of mine do from time to time).
- "There's an old joke, "You can always tell a pioneer by the number
of arrows in his/her back." Eric perseveres in leading the DITA charge
in his quadrant of the company because (I believe) he actually believes in
the long-term viability and relevance of Sun as a company and as a community.
I am quite certain that Eric could take his new-found knowledge of DITA and
cash it in with some other Silicon Valley company seeking technical leadership
with DITA--but he seems to want to hang in there with Sun and make it happen
here. I admire that.
- Integrity and Courage
- "Deals with others in a straightforward and honest manner, is accountable
for actions, maintains confidentiality, supports company values, conveys
good news and bad.
- "Generates new ideas, challenges the status quo, takes risks, supports
change, encourages innovation, solves problems creatively. He's constantly
challenging our current technology, trying to find a more modern solution
to our processes, writing the glue that makes it easier to get things done.
- Customer Focus
- "Builds customer confidence, is committed to increasing customer satisfaction,
sets achievable customer expectations, assumes responsibility for solving
customer problems, ensures commitments to customers are met, solicits opinions
and deas from customers, responds to internal customers.
- "Meets all team deadlines and responsibilities, listens to others
and values opinions, helps team leader to meet goals, welcomes newcomers
and promotes a team atmosphere.
- Delivering Results
- "Targets and achieves results, sets challenging goals, prioritizes
tasks, overcomes obstacles, accepts accountability, sets team standards and
responsibilities, provides leadership/motivation.